Contact & demo

Book a POS demo, or just ask.

Thirty minutes on your own trade's edition, in English, Spanish, Arabic or Urdu. Or a quick question about pricing, switching or your account. A person replies within 4 business hours.

  • Email
  • WhatsApp (UAE & Pakistan)Line being set up. Leave your WhatsApp number in the form and we will message you.
  • PhoneSales line being set up. Leave a number and we will call you.

Tell us what you need

Pick "a live demo" to book one; we reply with times in your time zone.

We use your details only to answer you. We never sell or share them. Privacy policy · Reply within 4 business hours.

Hours

When each team is in

Shown in each market's own time. The badge tells you whether that team is open right now.

United States

Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed

Eastern Time. Closed on US federal holidays. America/New_York

United Arab Emirates

Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–12:00, 14:30–18:00
Saturday10:00–16:00
SundayClosed

Gulf Standard Time. Friday has a midday break for Jumu'ah prayers. Asia/Dubai

Pakistan

Monday10:00–19:00
Tuesday10:00–19:00
Wednesday10:00–19:00
Thursday10:00–19:00
Friday10:00–12:30, 14:30–19:00
Saturday10:00–17:00
SundayClosed

Pakistan Standard Time. Closed on public holidays including Eid. Asia/Karachi

Messages sent after hours are answered the next business morning in your market.

Where we work

We work remotely and online. A registered address will be published here once the owner confirms it. Demos and setup happen over video call, so there is no map pin to visit. We serve shops across the USA, the UAE and Pakistan.

Appointment types

  • Live demo of your edition30 min · book 24h ahead
  • Migration call (moving from another POS)20 min · book 24h ahead

Reschedule or cancel any time from the confirmation message. No sales pressure: if SmartPOS is not right for your shop we will tell you.

FAQ · 8

Contact questions

  1. 01How fast do you reply?

    Within 4 business hours in your market, usually sooner. Messages after hours are answered the next business morning.

  2. 02What happens on a demo?

    A 30-minute video call on your trade's edition, ideally with a few of your own products. We show selling, stock, reports and the online store, and answer pricing questions. No pressure: if SmartPOS is not right for you, we will say so.

  3. 03Can I book a demo in Spanish, Arabic or Urdu?

    Yes. Say which language you prefer in the form.

  4. 04Do you have a phone number?

    Our sales phone line is being set up. Until it is published here, use the form or email and we will call you if you leave a number.

  5. 05Can I message you on WhatsApp?

    WhatsApp is our main channel in the UAE and Pakistan. Until the number is published here, leave your WhatsApp number in the form and we will message you.

  6. 06Where is your office?

    We work remotely across the USA, the UAE and Pakistan, so there is no shop to visit. Setup and demos happen over video call.

  7. 07I am already a customer. Where do I get support?

    Choose "Help with my account" in the form, or use the support email button. The help center covers most setup questions.

  8. 08What happens to my details?

    We use them only to answer you, store them in our CRM, and never sell or share them. See the privacy policy.

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